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Raphael Ezema

Brand Ambassador

Entrepreneur

e-Commerce Specialist

Experiential Marketer

BRIEF BIO

Hey there! I’m Raphael Ezema, your go-to E-commerce specialist, Brand Ambassador, Experiential Marketer, and entrepreneurial powerhouse.

With a diverse background in these fields, I possess the skills and experiences to supercharge your business growth. Step into my realm of creativity, sip on some coffee, and explore the possibilities of working and partnering with me.

Field: Technology, E-commerce & Marketing
Location: Toronto | Ottawa | Montreal
Availabilty: Open for Business

MY SERVICES

e-commerce

Transform your business with a modern, mobile-ready e-commerce store, meticulously optimized for SEO and performance. With Agile e-commerce build and management propelling your business to new heights.

Experiential Marketing

Elevate your brand with experiential marketing! Engage audiences both online and in-person across Canada and the US, igniting unparalleled excitement and awareness for your brand.

Advertising

Unlock the power of Digital Advertising tailored to maximize your brand's online presence on platforms like Instagram, TikTok, LinkedIn, Google, Bings etc, ensuring broad reach and engagement. Harness the potential of Search Engine Advertising to boost visibility and drive targeted traffic.

Brand Ambassador

With a focus on authenticity and passion, I drive engagement, build relationships, and amplify your brand's key message across various platforms. with both individual collaborations who resonate with your brand's values and mission, creating authentic connections that spark lasting impressions.

HIRE ME

Brand Ambassador

$ 30 hour

Brand Awareness
Key Messaging
Customer Interaction
Lead Generation
Product Sales
Conflict Resolution
Event Administration
Setup/Teardown

Book Now

e-Commerce Setup & Support

$ 35 hour

Store Development & Management
Landing/Product Page Optimization
SEO & Funnel Optimization
Shipping Integration
Sales Channel
Merchandising Strategy

Book Now

FUN FACTS

40+ Brands Represented

8650+ Customer interactions

5 Countries Visited

8+ Brands Built

FAVOURITE QUOTE

The only limit to our realization of tomorrow will be our doubts of today.

Franklin D. Roosevelt

President Roosevelt’s

BRANDS REPRESENTED

RESUME

E-COMMERCE experience

Mar - Nov 2021

e-commerce Consultant

BDO LLC

Performed business process redesign, GAP analysis, roadmap, and business development.
Participated in the implementation of relevant e-commerce platforms.
Identified areas for improvement.
Developed and introduced new tools & techniques to the e-commerce team.
Developed strong client relationships & rapport with sponsors, stakeholders, and team members.

Jul 2021 - Mar 2022

e-commerce Merchandiser

IHL Canada

Designed converting landing & product pages.
Built specialty tool merchandise/display for product pages.
Optimized product pages for better conversion.
Improved user experience & customer journey.
Implemented SEO strategy to improve store search visibility.

March 2020 – Present

E-commerce Manager

Shorper | Part-time

Develop and execute e-commerce strategies to drive sales, customer acquisition
Oversee website design and user experience, ensuring it aligns with brand aesthetics and enhances conversion rates.
Analyze website performance metrics and user behavior to identify areas for improvement and implement optimization strategies.
Manage online merchandising activities, including product assortment, pricing, and promotional campaigns to maximize revenue and profitability.
Stay updated on industry trends and best practices to continuously innovate and enhance the e-commerce platform.
Oversee day-to-day e-commerce operations, including inventory management, order fulfillment, and customer service to ensure a smooth shopping experience.
Develop and manage relationships with third-party vendors and service providers to support e-commerce initiatives and drive efficiencies.

Jun 2021 - Jan 2022

Wordpress Developer

NGPL

Set up and configured WordPress for re-design project.
Built Landing Pages and Layouts.
Re-designed Logo formats.
Presented designs & improvements to key stakeholders.
Incorporated best design and content practices.

Jan - Apr 2021

e-commerce Developer

Riverwood Acoustics

Built and re-designed store layout for better user experience.
Worked alongside other team memebers to establish new look & feel.
Analized demographics and target audience to better understand customers.
Integrated sales channels to store.
Optimized categories/product pages for conversion and performance.

May 2017 - Aug 2018

Technical Consultant – End User Support

Infodata Professional Services

Assisted in promotional strategies and product development.
Secured information on tech equipment.
Coordinated activities involving product sales and services.
Resolved technical issues related to computers and Networks.
Maintained Active directories on the server.
Configured new tech devices for both old and new employees.

VOLUNTEER EXPERIENCE

Oct 2020 - Apr 2021

Exterior Program Manager

Tanglewood Hillsdale Community Center

Jan - Jun 2020

Web Designer

Arts-connect Ottawa

May - Aug 2019

UX/UI Designer

NOVVY

Jan - Mar 2019

After-school Tutor

Association of new Canadians St. Johns NL.

Education

May 2019 - Jun 2021

Interactive Media & Design

Diploma

Algonquin College of Applied Arts

Ottawa, ON

Sep 2018 - Apr 2019

Entrepreneurship Training

Certificate

Memorial University

St. John, NL

Sep 2010 - Aug 2015

Electrical & Electronics Engineering

Bachelors (B.Eng)

Enugu State University of Science & Technology.

Enugu, Nigeria

SKILLS

Webmaster

Google Analytics
Search Console
SEO
Troubleshooting

Languages

English
Igbo
French

CMS

WordPress

90%
Shopify

99%
Magento

85%
BigCommerce

95%

Knowledge

Website hosting
Branding
Photoshop
Photoraphy
Marketing (SEM/SMM)
Advertising
Customer Service
Microsoft Office

BRAND AMBASSADOR experience

March 2024 - Present

Field Representative

Mosaic North America

Plan, coordinate, and execute experiential marketing events and activations.
Engage with consumers to create authentic connections and drive brand interest.
Serve as a brand ambassador, educating consumers about product features and benefits.
Gather consumer feedback and insights to inform future marketing strategies.
Cultivate relationships with event organizers and venue staff for successful collaborations.
Compile post-event reports detailing key metrics and successes.

Jun 2023 - Present

Brand Ambassador

T1 Agency | Team Lead

Manage a team of BA's.
Ensure brand activation is carried out succesfuly and high-level customer experience.
Setup & teardown.

Jun 2023 - Present

Brand Ambassador

Citizen Relations

Event Administration
Represent the brand positively in a multitude of settings.
Customer service.
Interact with the public and manage high traffic event periods.

Jun 2023 - Present

Brand Ambassador

Midfield Co

Setup/Teardown of photobooth
Represent the brand positively in a multitude of settings.
Pickup/Deliver Activation equipment.
Generate brand awareness through word-of-mouth marketing.

Oct 2019 – Feb 2020

Brand Ambassador

PROOF EXPERIENCES

Created brand awareness.
Took customer feedback.
Pitched promotions to drive sales.
Handed out goodie bags to customers.
Setup and tear down.

Aug - Dec 2022

Brand Ambassador

G of G Inc

Delivered key brand messaging for Sobeys.
Performed setup and teardown duties.
Handed out free food samples.
Answered product-related inquiries and questions.

Jun 2021 - Aug 2022

Brand Ambassador

COTTON CANDY

Created brand Awareness & Promotion.
Delivered key brand messaging.
Handed out free products to concertgoers.
Distributed free alcohol samples.
Setup and teardown.

Nov 2023 - Present

Brand Ambassador

Mrdrn Photobooth Company

Represent Mrdrn Photobooth Company at events, promoting services and engaging attendees.
Educate event guests on photobooth features and customization options to drive bookings.
Encourage participation and create memorable experiences with the photobooth.
Advocate for Mrdrn's brand values and mission to generate excitement among attendees.
Provide exceptional customer service and assist guests with photobooth operation.
Capture and share event highlights on social media to increase brand visibility.
Collect contact information and follow up with leads to convert them into bookings.
Gather feedback to improve the customer experience and ensure brand compliance.

Jun 2023 - Present

Brand Ambassador

AIP Connect

Setup & teardown.
Represent brand in a wholesome & enthusiastic manner.
Brand awareness & on-site customer service.
Event administration.

Jul 2020 - Present

Brand Ambassador

XMC

Lead Generation.
Provide customer service.
Create brand awareness.

Aug 2019 – Present

Brand Ambassador

BLAST MARKETING | Team Lead

Drove co-ambassadors to and from the event location.
Managed a team of 5 BAs
Pitched new promotions to customers to drive sales.
Took customer questions.
Tracked sales & inventories at the end of every shift.
Setup and teardown.

Jun – Aug 2019

Brand Ambassador

TIGRIS

Created brand awareness.
Customer service/conflict resolution.
Distributed product flyers and brochures.
Educated customers on new products.

May 2021 - Present

Brand Ambassador

Karma Casting

Create Brand Awareness.
Act as liaison between client & customers.
Deliver key brand messaging.
Drive traffic through word-of-mouth.

Jul 2019 - Mar 2020

Brand Ambassador

Reef Agency

Created brand Awareness.
Distributed product samples and incentives.
Setup and teardown.
Customer service.

KNOWN FOR

Leadership

96%
Conflict Resolution

99%
Engagement

95%
Energy

100%

Strenghts

Product
Rapport
Relationship Building
Photoraphy
Experiential Marketing
Event Management
Customer Service
Microsoft Office

CERTIFICATIONS

Smart Serve

Food Handlers

Health & Safety

Canabis

First Aid

AODA

What are people saying ?

Rafie is an excellent colleague! He’s always so fun to work with and brings a welcoming and positive attitude with him everywhere! It’s always a pleasure to work alongside him

Sehri M

Colleague

I relish working with Rafie, he is on time, communicates well, and is a pleasure to work with on any type of activations. Rafie did a great job in leadership and made sure the client, his co-workers, and participants were always taken care of.

Adam F

Colleague